Return and Exchange Policy:

At Myst Beauty, we are committed to providing our customers with exceptional service and unparalleled quality. We understand the importance of flexibility when shopping for beauty products, which is why we offer a generous return and exchange policy. Our customers can confidently return or exchange their purchases within one year from the date they receive the product, adhering to the following terms and conditions:

  • Proof of Purchase: The original invoice must be presented as proof of purchase.
  • Condition of the Items: Items to be returned or exchanged must be in their original, unopened condition, including all original packaging and the product box.
  • Return Method: Returns must be conducted through our designated carriers. The cost of return shipping will be borne by the customer unless the item is defective or incorrect upon arrival.

For assistance with returns and exchanges, or if you need more detailed information about the process, please do not hesitate to reach out to us at:

Should you have any inquiries, concerns, or complaints regarding our products or return and exchange procedures, our dedicated customer service team is ready to assist you. We aim to make your shopping experience as seamless and satisfying as possible.

Thank you for choosing Myst Beauty, where beauty and quality meet.